Smileie wins the current price/value comparison: its Day-Time dual-arch plan is $699 and currently includes two retainer sets, versus NewSmile Fast Track at $1,095. NewSmile's strongest counterpoint is an explicitly bundled remote-monitoring process and a detailed refinement policy that may provide additional aligners at no cost for compliant treatment. Smileie also offers a higher-touch Pro tier for $1,499, which creates an option NewSmile does not directly mirror on the pages we checked.
NewSmile vs Smileie: quick comparison
| Factor | NewSmile | Smileie |
|---|---|---|
| Advertised price | $1,095 | From $549 |
| Impression kit | $29 | $49.99 |
| Retainers | $129 promotional price for a new-customer upper + lower custom retainer set ($189 regular) in our latest update; treatment-customer pricing may differ | From $210 for 2 sets (new-customer pricing page) |
| Clinical oversight claim | NewSmile says a network of dentists and orthodontists evaluates candidacy and its Fast Track plan includes remote monitoring. | Smileie says each plan is reviewed by a licensed U.S. orthodontist and progress photos are uploaded during remote treatment; it also advertises scan locations and a Pro/in-person option. |
| Wear schedule | Plan-specific; confirm the prescribed wear schedule. | Day: 20–22 hours/day. Night: 8–10 hours/night. |
| Treatment timing | Case-specific; Fast Track is positioned as its faster treatment process. | Varies by case and plan; verify the individual treatment plan. |
| Refinement policy | NewSmile says additional aligners may be provided at no extra cost after compliant treatment if needed to pursue the projected outcome. Its policy lists $499 when additional aligners are required because the treatment plan was not followed. | Smileie says clinically appropriate refinements may be provided when teeth do not track as planned and treatment instructions were followed. |
| Refund policy | Impression kits are non-refundable. Before Treatment Preview approval, refunds may be available subject to deductions. After approval, refunds are generally limited to manufacturing-defect situations; custom aligners in production/manufactured are not refundable. | Refund before treatment-plan approval is generally available less the impression-kit cost; no refunds after treatment-plan approval/production. Full refund if the orthodontic team determines the customer is not a suitable candidate. |
| Dental Verdicts score | 68/100 | 80/100 |
Which is cheaper?
Smileie is currently $396 cheaper for its Day-Time dual-arch at-home plan than NewSmile Fast Track. Smileie also says two retainer sets are included. NewSmile includes its impression kit, monitoring and whitening. On current public pricing, Smileie wins pure total-package value.
Which has the stronger published consumer policy?
NewSmile publishes the more detailed refinement mechanics: compliant treatment can qualify for additional aligners at no extra cost, while non-compliance can cost $499. Smileie's policy emphasizes candidacy refunds, a narrow cancellation window and no refunds after plan approval/production; its marketing also advertises free refinements under its guarantee. We would get clarification in writing before purchase.
Which has the stronger care/oversight proposition?
NewSmile includes remote monitoring in Fast Track. Smileie says plans are reviewed by licensed U.S. orthodontists and offers scan-based care plus a Pro option with in-person exam, X-rays and a monitoring device. If a buyer can access Smileie Pro, Smileie has the stronger optional oversight pathway; for standard remote plans, NewSmile's included monitoring is a meaningful advantage.
The more important distinction may be operational reliability. Public Reddit evidence contains both NewSmile impression/support delays and Smileie fit/refinement complaints. Neither anecdote stream is large enough to estimate true incidence, so we use it to identify failure modes rather than pick a winner by complaint count.
How the Dental Verdicts score works
NewSmile currently scores 68/100; Smileie scores 80/100. The score weighs clinical safeguards, total ownership cost, policy quality, support evidence, public user sentiment, convenience and company transparency.
Official sources
Compare the current price, refund/remake terms, what is included, and the total cost after retainers or replacements. Details can change, so confirm the offer on the provider's site before checkout.
How Dental Verdicts compares products →